All Jobs
All Jobs
Catering & Office Administrator Highway Inn – Waipahu

Catering & Office Administrator

Part Time • Highway Inn – Waipahu
 
Do you have a knack for menu planning? Are you the one friends and family call when they want their next party to go off without a hitch? Are you a meticulous record keeper with a passion for keeping things organized and projects on track? Join our team as our Catering and Office Administrator! We are looking for a team member who is as adept at suggesting the right amount of food for a catering customer as they are at processing invoices and keeping the back office organized. The ideal candidate excels at both verbal and written communication, is a whiz at logistics and timelines, and keeps detailed records. This position requires office work on the weekends, holidays, evenings and early mornings, and occasional onsite work at events, including delivery driving, as part of the catering service team. This is a part-time position which may (upon approval) be combined with a front- or back-of-house position in the restaurant to make a full-time equivalent. 
 
Duties include: 
 
  • Answering inquiries from customers by phone, email or in person in a timely and customer service-oriented manner that represents the values of Highway Inn. Professional, proper, and courteous phone skills are required, including transferring calls appropriately and keeping on-hold times for customers to a minimum. Verbal and written communication should be clear, concise, and error-free, using proper grammar and respectful language. 
  • Advising customers on the right food selections for their particular needs and ensuring customers are properly prepared for order delivery/pickup. 
  • Responding to customers with a positive, “can do” attitude, offering suggestions and solutions when we cannot meet a customer’s exact demands.
  • Taking the initiative to see where potential problems with orders, timelines or delivery logistics may lie and coming up with preventative measures or solutions. 
  • Accurately recording orders and delivery information, relaying details to the catering team, and following up with the customer at multiple touch points prior to event date.
  • Assisting the catering team with loading orders and unloading/returning equipment to storage.
  • Occasional delivery shifts, requiring the ability to drive, park and unload a compact cargo van. (Commercial driver’s license not required.)
  • Timely review and completion of accounts receivable catering invoices and review and processing of accounts payable vendor invoices, providing accurate and complete documentation and handling customer payment. 
  • Organizing equipment/materials storage areas and managing supply inventories.
  • Creating and maintaining accurate records and assisting with procedural documentation, data entry and record keeping for systems such as food safety, maintenance, or others; assisting with data collection, tracking and verification, and preparing reports in compliance with state and federal requirements
  • Preparing documentation, routing, scanning and/or filing paperwork, processing paperwork, operating and troubleshooting office equipment, assisting with employee onboarding procedures
  • Stepping in to ensure that tasks, orders and other processes and projects are completed or continue on track; reminding managers of pending matters or upcoming deadlines

Company Overview

Highway Inn is an award-winning 76-year-old, third-generation-owned Hawaiian and local food restaurant. We are proud of the food we serve and the exceptional service we extend to every guest. ‘Ohana and aloha are our core values—many of our employees have been with us for more than 20 years and generations of families have been dining with us since we first opened in 1947.
 
Qualifications

  • Minimum 2 years customer service experience in restaurant, catering or event services; familiarity with Hawaiian food and “Hawai‘i local” dishes preferred
  • Food safety certification is a plus
  • Excellent customer service and interpersonal skills
  • Conversational level or fluency in non-English languages a plus
  • Strong attendance record
  • Positive attitude
  • Team player who is able to multitask efficiently
  • Proactive in identifying and anticipating needs and concerns of customers, co-workers and managers
  • Able to sit continuously for long periods of time, utilize a computer and various office software programs
  • Must be able to life 20-25 pounds with or without assistance
  • Required to follow both oral and written instruction
  • Expected to communicate clearly and efficiently with co-workers and managers 
  • Valid Hawaii state driver's license
 Benefits/Perks
 
  • Closed on all major holidays: Thanksgiving, Christmas, New Year’s
  • Based on hours worked, employees are eligible for:
    • Employee discounts
    • Comprehensive health insurance
    • Paid time off
    • Temporary disability insurance
    • 401K/Profit sharing
 
Compensation: $17.00 - $18.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Benefits

Paid Time Off
401(k)
Healthcare
Employee Discounts
Temporary Disability Insurance